Support Policy

How to reach our team about orders, delivery and products — and how fast we reply.

Support Policy

Our team is here to help with orders, delivery and product questions.

  • WhatsApp & phone: 7 days a week.
  • Email & contact form: we reply within one working day.
  • Order issues: please include your order number so we can help faster.

Warranty on devices covers manufacturing faults only; it does not cover damage from misuse, liquids or drops.